South East Asian Tier-1 Operator Achieves Fixed Broadband Success with Alepo BSS 

How a leading SAARC region operator deployed Alepo’s signature BSS/OSS solution to successfully launch fixed broadband services, achieving customer targets within six months of securing operating license. 

The Challenge: Fixed Broadband Market Entry

A leading tier-1 international communications company in the SAARC region sought to introduce next-generation fixed broadband services over DOCSIS network using new fiber-optic submarine cable. The FBB service represented portfolio expansion beyond existing mobile, internet, internet TV, mobile money, and ISD calling services, requiring comprehensive BSS/OSS capabilities for residential and business customers. 

The operator needed rapid deployment with aggressive timelines while ensuring innovative data offers and complete subscriber management capabilities. 

The Vision: Comprehensive FBB Service Leadership 

The operator envisioned establishing market leadership in fixed telephony and broadband services through fiber-optic internet packages for both residential and business customers. Goals included greenfield operations in the capital followed by nationwide expansion with truly agile methodology enabling parallel project execution. 

The Solution: End-to-End Fixed Broadband Platform 

The operator partnered with Alepo for comprehensive fixed broadband solution: 

• Alepo Service Enabler: Complete platform including converged CRM, web self-care, converged billing, prepaid charging server, and comprehensive subscriber management capabilities. 

• Advanced Network Integration: Broadband AAA with real-time policy functionality, provisioning with external systems for modem/device provisioning and QoS control, and comprehensive business intelligence reporting. 

• Comprehensive Management: Inventory management, issue management, partner management modules with extensive integration capabilities including email relay, SMSC integration, NMS monitoring, and legacy financial system connectivity. 

• Flexible Service Support: Complete workflow registration management with customized activation workflows and automated troubleshooting capabilities enabling rapid service deployment and management. 

The Results

The deployment delivered outstanding business results: 

• Target Achievement: High demand for FBB service resulted in inventory exhaustion within first month, with operator achieving target subscriber base soon after project completion. 
• Significant Market Share: Within months of completion, incredible response to fiber-optic internet packages helped secure substantial market share in competitive FBB market. 
• Regional Leadership: Next-generation FBB services established operator as most advanced fixed-mobile service provider in SAARC region, cementing market leader position. 
• Rapid Service Delivery: Partnership with Alepo facilitated fixed-line broadband service launch within six months of securing operating license, demonstrating exceptional time-to-market capabilities. 

The Impact

The South East Asian operator’s success demonstrates how comprehensive BSS/OSS solutions enable rapid market entry while achieving exceptional customer adoption. The end-to-end platform provided immediate competitive advantages while building scalable foundations for nationwide expansion.