Transform your CCaaS offering with Alepo's AI platform that delivers immediate value to your enterprise customers while driving new revenue growth through intelligent contact center automation.
Enterprise customers are demanding AI-powered contact center solutions, but traditional CCaaS platforms can’t deliver the advanced capabilities today’s market requires. Without AI innovation in your portfolio, you’re at risk of:
to providers offering AI-enabled IVR and virtual agents
with existing enterprise accounts seeking modern solutions
as 90% of enterprises plan to adopt AI by 2025
Alepo’s AI overlay seamlessly integrates with your existing CCaaS infrastructure, giving your enterprise customers a competitive edge while positioning your company as an innovation leader.
90% automation of routine inquiries across voice, chat, SMS, and WhatsApp with natural language processing that understands customer intent.
Real-time support for human agents with 40-70% faster resolution times through automated documentation and knowledge amplification.
Call summaries, action items, and CRM updates generated automatically, reducing aftercall work by 80%.
Each enterprise customer gets fully customized AI tailored to their company's voice and specific business rules.
Our AI overlay integrates with your clients' existing systems through standard protocols:
For voice integration
For CRM and knowledge base connections
with Genesys, Five9, Avaya, and more
Our Proof of Concept program provides a risk-free opportunity to test the power of AI in your environment before making any commitments.
Transform information access with intelligent search that understands natural language queries and delivers precise answers from all enterprise knowledge sources instantly.
