Be Part of Our Expert Team!
Our team is growing. Join us to change the world and fun doing it! Learn MoreAn innovative and mature international company, Alepo regularly seeks talented and motivated individuals to join our sales and marketing, development, and support teams. Alepo takes pride in our employees who value innovation, quality, and teamwork.
At Alepo, employees enjoy an open and creative atmosphere, competitive compensation, benefits, incentives, and rewards for excellence, and abundant opportunities for professional and personal growth. Experience the best of a small company spirit combined with the excellence of an industry leader.
Want to join us? Start your journey by sending us your resume at careers@alepo.com.
Senior Engineer – GTAC | Location: Mumbai
As a Senior Engineer at Alepo, you will lead the technical excellence and innovation in our core engineering team. This role is ideal for a seasoned technical professional with proven expertise in developing telecom software solutions and a track record of delivering high-impact projects in a complex technical environment.
The Senior Engineer will architect, develop, and optimize advanced software solutions, focusing on code quality, system performance, and technical mentorship. You will collaborate with cross-functional teams to translate complex business requirements into scalable technical solutions while maintaining Alepo’s high standards for product excellence and innovation.
In this technical leadership role, you will leverage your deep engineering expertise to drive technological advancements in Alepo’s telecom solutions, particularly in 5G, 4G, and emerging technologies. The ideal candidate will have demonstrated mastery in software development, a strong focus on clean code architecture, and a proven ability to mentor teams while maintaining a critical focus on delivering robust, scalable solutions within challenging timelines.
Skill Set:
- Product knowledge, log analysis, troubleshooting skill
- OSS/BSS
- Relational database: MySQL, Oracle, or NoSQL
- JAVA/PERL or SHELL scripting on Linux
- Telecom protocols: RADIUS/Diameter, SS7, SIP
- Product SME and team guidance
- Product knowledge of PCRF/OCS/AAA/CRM/Billing
- Networking basics
Education
B.Tech/B. E/MCA Computer Science or Computer Engineering or Electronics or Telecommunications from an accredited college or technical institute.
Industry Experience
4-6 years
Responsibilities
Team Leadership and Customer Support:
- Lead ticket management process, including monitoring, prioritization, and customer query resolution through various channels such as telephone, chat, email, and GTAC portal
- Mentor junior GTAC engineers and ensure the team follows support processes
- Act as a primary point of contact for escalations and manage customer relationships through regular drumbeat calls
- Create and maintain GTAC management reports for assigned accounts
- Handle and guide team for L1 issues related to 3rd party integration
- Act as SMS collaborator
- Take ownership of issues and tasks and ensure proper closure as per the set process
- Identify the business impact of the reported issues and escalate as needed
- Identify proactively potential issues from alerts that might cause downtime/severe issues/revenue loss
Technical Operations:
- Configure and deploy Alepo products across the lab, staging, and production environments
- Handle complex ticket escalations independently and ensure service restoration within SLAs
- Monitor system health using tools (ICINGA, CACTI, MRTG) and proactively identify potential issues
- Configure, install and customize opensource tools
- Identify the root cause of issues reported, coordinate with the R&D team for patch deployments and issue resolution
- Develop automation scripts to improve operational efficiency
- Attend to critical alerts within a shift, create a ticket, and resolve as per the GTAC process
- Provide 24/7 customer support
Documentation and Process Management:
- Maintain technical documentation including RCA, MOM, UAT, SOP, and incident reports
- Write scripts to automate process/procedures
- Contribute to the knowledge base with articles and solutions
- Ensure proper shift handovers and documentation of critical issues
- Create an incident report and share it with customers as per the support process
- Report technical issues to R&D with comprehensive analysis (logs, thread dumps, DB dumps)
- Create GTAC management reports for his accounts
Project Implementation:
- Execute production activities within approved PAR guidelines
- Travel for onsite assignments and customer handholding when required
- Manage system configurations and updates across environments
- Ensure successful completion of assigned implementation tasks
Good to Have
- Prior experience in the telecommunications industry and software sector
- Knowledge of Jira and ticketing systems
- Knowledge of AWS Cloud/OpenStack
- Knows of ISO 20000 standard/ITIL
Senior DevOps Engineer – Solution Integration | Location: Mumbai or Pune
As a Senior DevOps Engineer, you will spearhead Alepo’s infrastructure automation and deployment strategies across our global telecommunications solutions. This role is ideal for a seasoned technical professional with solid expertise in cloud technologies and a proven track record of implementing robust DevOps practices.
The Senior DevOps Engineer will develop and execute comprehensive automation strategies, focusing on continuous integration/deployment (CI/CD), infrastructure as code, and maintaining high-availability systems. You will work closely with the Development and Operations teams to streamline deployment processes, optimize system performance, and implement scalable cloud solutions for Alepo’s diverse telecom products.
In this technical leadership role, you will leverage your deep understanding of cloud architectures and DevOps methodologies to enhance our deployment capabilities for 5G, 4G, LTE, and other telecom services. The ideal candidate will possess strong automation skills, demonstrate excellent problem-solving abilities, and show proficiency in orchestrating complex cloud infrastructures while maintaining a proven track record of improving deployment efficiency and system reliability.
Skill Set:
- Basic understanding of the Linux commands
- Knowledge of Microsoft, AWS, GCP, Docker, Kubernetes, Jenkins/Git (CI/CD), OpenStack
- Scripting languages: Bash, Python, Perl, MySQL, Shell Scripting, Ansible
- Automation tools: Ansible, Chef, Puppet
- Third-party tools: Icinga, Collectd, Graphite, Eclipse, Jmeter, and POSTMAN
- Robot Framework
- Jira and Confluence
Education
B.Tech/B. E/MCA Computer Science or Computer Engineering or Electronics or Telecommunications from an accredited college or technical institute.
Industry Experience
4-6 years
Responsibilities
- Follow SI processes strictly
- Knows and follows the patch/build installation process
- Troubleshoot 100% of issues assigned on JIRA related to installing/configuring/testing Alepo products
- Follow the best practices of DevOps
- Work on multiple projects and support activities
Must Have
- 5+ years of experience in DevOps/cloud technologies
- Experience in automation and deployment pipelines
- Knowledge of security best practices
- Understanding of microservices architecture
Good to Have
- Prior experience in the telecommunications industry and software sector.
- Agile/Scrum methodology knowledge
- Knowledge of 5G/4G/LTE technologies
Added Advantage
- Knows DOD (Definition of Done)
- Worked on at least two new opensource technologies
- Open to participating in the PoC of new open-source
- Delivered 100% of the time to a bug-free product
- Committed 100% of the time to the source code in Bitbucket that is compatible
- Documented the comments in source code and scripts
- Follows and introduces the coding standards in the implementation
Business Development Representative – Marketing | Location: Latin America
As a Business Development Representative (BDR) for Latin America, you will spearhead Alepo’s market penetration and growth across the Latin American telecommunications sector. This role is ideal for a professional with a strong cultural understanding and established networks within the Latin American telecom market.
The BDR will develop and execute targeted outreach strategies, identifying key opportunities within emerging Latin American markets, qualifying regional prospects, and building a localized sales pipeline. You will work closely with the global Sales and Marketing teams to adapt and implement successful prospecting strategies tailored to Latin American business practices and market needs.
In this strategic regional role, you will leverage your deep understanding of Latin American business culture and the local telecom landscape to identify organizations ready for digital transformation. The ideal candidate will possess strong Spanish/Portuguese language skills, demonstrate cultural intelligence, and be passionate about navigating complex business relationships while maintaining a proven track record of exceeding targets in Latin American markets.
Skill Set:
Demand generation, inbound lead generation, outbound lead generation, client acquisition, telecommunications, prospecting, and cold calling.
Education
Bachelor’s degree in Business, Marketing, Communications, or a related field.
Industry Experience
1-2 years of experience
Responsibilities
- Drive prospecting activities through cold calling, emails, and social media outreach
- Research and qualify potential prospects and opportunities
- Maintain daily targets for calls, emails, and qualified leads
- Schedule meetings between prospects and the sales team
- Track and update all activities in Salesforce CRM
- Provide market insights and competitive intelligence
- Keep updated with product knowledge and value propositions
- Support sales team in lead generation strategies
Must Have
- Excellent communication and interpersonal skills
- Proficiency in CRM systems (Salesforce preferred)
- Strong research and analytical abilities
- Experience with sales engagement tools
- Goal-oriented mindset with a proven track record
- Proficiency in MS Office Suite
Good to Have
- Prior experience in the telecommunications industry and software sector.
- Experience with LinkedIn Sales Navigator
- Knowledge of social selling techniques
Business Development Representative– Marketing | Location: USA or Canada
As a Business Development Representative (BDR), you will drive Alepo’s market expansion through strategic prospecting and lead generation initiatives. This role is ideal for a dynamic professional with strong communication skills and a passion for developing new business opportunities in the telecommunications industry.
The BDR will execute comprehensive outreach strategies to identify potential clients, qualify leads, and build a robust sales pipeline. You will collaborate closely with the Sales and Marketing teams to nurture prospects and create opportunities for Alepo’s innovative telecom solutions.
In this foundational role, you will leverage various prospecting techniques and tools to identify organizations that could benefit from Alepo’s Gen AI transformation solutions. The ideal candidate will have exceptional interpersonal skills, demonstrate a hunter mentality, and show the ability to understand and articulate complex technical solutions while maintaining a consistent track record of meeting or exceeding outreach targets and quality lead generation.
Skill Set:
Demand generation, inbound lead generation, outbound lead generation, client acquisition, telecommunications, prospecting, and cold calling.
Education
Bachelor’s degree in Business, Marketing, Communications, or a related field.
Industry Experience
1-2 years of experience
Responsibilities
- Drive prospecting activities through cold calling, emails, and social media outreach
- Research and qualify potential prospects and opportunities
- Maintain daily targets for calls, emails, and qualified leads
- Schedule meetings between prospects and the sales team
- Track and update all activities in Salesforce CRM
- Provide market insights and competitive intelligence
- Keep updated with product knowledge and value propositions
- Support sales team in lead generation strategies
Must Have
- Excellent communication and interpersonal skills
- Proficiency in CRM systems (Salesforce preferred)
- Strong research and analytical abilities
- Experience with sales engagement tools
- Goal-oriented mindset with a proven track record
- Proficiency in MS Office Suite
Good to Have
- Prior experience in the telecommunications industry and software sector.
- Experience with LinkedIn Sales Navigator
- Knowledge of social selling techniques
Senior Engineer Meanstack Development – Solution Integration | Location: Mumbai or Pune
Purpose of the Role
As a Meanstack Developer, you will be instrumental in building and maintaining full-stack web applications using the MEAN (MongoDB, Express.js, Angular, Node.js) technology stack. This role is ideal for a skilled developer with proven expertise in JavaScript-based technologies and a track record of delivering robust web applications.
The Meanstack Developer will architect, develop, and optimize end-to-end web solutions, focusing on scalable backend services, responsive frontend interfaces, and seamless database integration. You will collaborate with cross-functional teams to translate business requirements into technical solutions and maintain high-quality coding standards throughout the development lifecycle.
In this technical role, you will leverage your full-stack expertise to implement modern software development practices, microservices architecture, and cloud-based solutions. The ideal candidate will have demonstrated experience in building production-grade applications, optimizing application performance, and implementing security best practices while staying current with emerging technologies and industry trends.
Skill Set:
- Scripting languages: Node.js, JavaScript, Express.js, Angular
- REST API development and integration
- Database: MongoDB, MySQL
- Github
- Object-oriented programming (OOP) concepts
- Front-end technologies: HTML, CSS, and ES6 concepts
- Knowledge of Test-driven development (TDD)
Education
B.Tech/B.E/MCA Computer Science or Computer Engineering or Electronics or Telecommunications from an accredited college or technical institute.
Industry Experience
4-6 years of experience in relevant field
Responsibilities
Development and Code Quality:
- Write clean, reusable, and testable code
- Implement modular architecture and maintain coding standards
- Create efficient APIs and backend services
Integration:
- Integrate user-facing elements with server-side logic
- Ensure smooth data flow between front-end and backend
- Implement secure authentication mechanisms
Team Collaboration:
- Work closely with cross-functional teams
- Participate in code reviews
- Share technical knowledge with team members
Project Management:
- Estimate, prioritize, and plan development activities
- Coordinate feature implementation
- Meet project deadlines and deliverables
Technical Excellence:
- Stay up-to-date with testing tools and strategies
- Maintain test coverage
- Follow best practices and industry standard
Director of Sales – Sales | Location: LATAM
As the Director of Sales at Alepo, you will play a pivotal role in driving the company’s growth and market expansion in the telecommunications industry. This senior position is ideal for a seasoned sales leader with extensive experience in the telecom sector, particularly in selling advanced software solutions and services.
The Director of Sales will be responsible for developing and executing comprehensive sales strategies to capitalize on next-generation Gen AI transformation opportunities for telecom companies in the LATAM region. The focus of this role is to drive new leads, grow the pipeline, and close sales for our BSS, network applications, and Generative AI portfolio in the telecom industry to position Alepo as the go-to provider of transformative telecom solutions.
Skill Set:
Education
Bachelor’s degree in Business, Technology, Marketing, or a related field; MBA or advanced degree preferred.
Industry Experience
10+ years of experience in senior sales, marketing, or business development roles.
Responsibilities
- Demonstrate the ability to create a qualified pipeline of new logo opportunities.
- Diligently execute a well-defined sales process such as MEDDICC.
- Committed and consistent in delivering quarterly targets.
- Accurately maintain, track, forecast, and report opportunities in Salesforce CRM.
- Develop and maintain strategic partnerships with major telecom operators, enhancing Alepo’s position in the competitive landscape.
- Analyze market trends and competitor activities to identify new business opportunities and adapt sales approaches accordingly.
Must Have
- Diverse industry sales experience across Telecom, Banking, and Industrial sectors.
- Expertise in selling SaaS and cloud solutions.
- Strong background in Digital Transformation, Customer Experience (CX) solutions, and CCaaS.
- Consistent record of meeting or exceeding an annual quota of at least 3M USD.
- Proven ability to close high-value deals in the telecommunications or enterprise software sector.
- Demonstrated success in direct sales to major regional telecom operators or experience selling through system integration (SI) partners within the past few years.
Good to Have
- Prior experience in the telecommunications industry and software sector.
- Knowledge of emerging technologies in the telecom sector, such as 5G, IoT, or cloud-native architectures.
- Experience in selling AI-based solutions.
Director of Sales Europe – Sales | Location: Germany
As the Director of Sales at Alepo, you will play a pivotal role in driving the company’s growth and market expansion in the telecommunications industry. This senior position is ideal for a seasoned sales leader with extensive experience in the telecom, banking, and industrial sectors.
The Director of Sales will be responsible for developing and executing comprehensive sales strategies to capitalize on next-generation Gen AI transformation opportunities in Germany. The focus of this role is to drive new leads, grow the pipeline, and close sales for Alepo’s AI Virtual Agent solutions.
Skill Set:
Education
Bachelor’s degree in Business, Technology, Marketing, or a related field; MBA or advanced degree preferred.
Industry Experience
10+ years of experience in senior sales, marketing, or business development roles.
Responsibilities
- Creating a qualified pipeline of new logo opportunities.
- Demonstrating the ability to generate high-quality leads for new business through continuous business development, direct touch with key stakeholders in large organizations, referrals, networks, and partners.
- Diligently executing a well-defined sales process such as MEDDICC.
- Committing and consistently delivering quarterly targets.
- Accurately maintaining, tracking, forecasting and reporting opportunities in Salesforce CRM.
- Developing and maintaining strategic partnerships with major companies in the region, enhancing Alepo’s position in the competitive landscape.
- Analyzing market trends and competitor activities to identify new business opportunities and adapt sales approaches accordingly.
Must Have
- Proven sales experience across multiple verticals, including Telecom, Banking, and Industrial sectors.
- Expertise in selling SaaS and cloud solutions.
- Strong background in Digital Transformation, Customer Experience (CX) solutions, and CCaaS.
- Consistent track record of meeting or exceeding an annual quota target of at least 2M Euros.
- Mastery of effective closing strategies for complex sales cycles.
Good to Have
- Prior experience in the telecommunications industry and software sector.
- Knowledge of emerging technologies in the telecom sector, such as 5G, IoT, or cloud-native architectures.
- MBA or advanced degree in a related field, with a focus on technology or telecommunications.
Director of Sales – Sales | Location: USA or Canada
As the Director of Sales at Alepo, you will play a pivotal role in driving the company’s growth and market expansion in the telecommunications industry. This senior position is ideal for a seasoned sales leader with extensive experience in the telecom sector, particularly in selling advanced software solutions and services.
The Director of Sales will be responsible for developing and executing comprehensive sales strategies to capitalize on next-generation Gen AI transformation opportunities for telecom companies in the US/Canada region. The focus of this role is to drive new leads, grow the pipeline, and close sales for our BSS, network applications, and Generative AI portfolio.
Skill Set:
Education
Bachelor’s degree in Business, Technology, Marketing, or a related field; MBA or advanced degree preferred.
Industry Experience
10+ years of experience in senior sales, marketing, or business development roles.
Responsibilities
- Showcasing experience in managing large complex sales and accounts, emphasizing a carefully orchestrated strategy and sales process versus rushing into deals.
- Demonstrating the ability to generate high-quality leads for new business through continuous business development, direct touch with key stakeholders in large organizations, referrals, networks, and partners.
- Creating a qualified pipeline of opportunities.
- Committing to quarterly sales target opportunities and managing the sales process to successfully close deals.
- Demonstrating expertise in managing executive, C-level engagement and tone.
- Managing the sales process through maintaining accurate, current data and reporting in Salesforce CRM.
Must Have
- Extensive experience selling telecom solutions, including OSS, BSS, MVNO, AAA, PCF, PCRF, Carrier WiFi, and 5G Core.
- Strong network and proven results with telecommunications operators in the USA and Canada, including broadband, utility, rural, FTTH, MVNO, mobile, FWA, and tier 2/3 operators.
- Consistent achievement of annual sales booking quota exceeding USD 3M.
- Mastery of professional sales closing techniques.
- Proficiency in selling software licenses, cloud solutions, services, and comprehensive telecom solutions.
- Thorough understanding and application of MEDDICC sales methodology.
- Skilled in accurate opportunity tracking, forecasting, and reporting using Salesforce CRM.
- Ability to set and manage realistic sales forecasts and expectations.
Good to Have
- Prior experience in the telecommunications industry and software sector.
- Knowledge of emerging technologies in the telecom sector, such as 5G, IoT, or cloud-native architectures.
- MBA or advanced degree in a related field, with a focus on technology or telecommunications.
Business Development Representative - Marketing | Location: Pune or Mumbai
Purpose of the Role
As a Business Development Representative (BDR), you will play a crucial role in identifying and generating new business opportunities through inbound and outbound prospecting. This role is ideal for a passionate sales professional with excellent communication skills, eager to develop their career in a high-energy, fast-paced environment.
The BDR will qualify leads, nurture relationships, and leverage industry expertise to expand Alepo’s customer base and strengthen its position as a trusted provider of transformative telecom solutions.
In this dynamic role, you will work with the marketing team to develop strategies for lead generation and collaborate with presales and sales for quick lead conversions. Your ability to adapt, multitask, and consistently meet targets will be essential to your success.
Skill Set:
Education
Bachelor’s degree in Business, Marketing, Communications, or a related field.
Industry Experience
Minimum 2 years of experience in a sales, business development, or customer service role, preferably within the telecommunications software sector.
Responsibilities
- Identify and qualify new business opportunities for inbound and outbound prospecting, including cold calling, emailing, and social media outreach.
- Research and gather information on potential prospects to understand their needs and how our solutions can address them.
- Maintain a high level of activity, including a set number of calls and emails per day, to meet or exceed targets for qualified leads.
- Collaborate with the sales team to develop and refine strategies for lead generation and conversion.
- Utilize CRM software to manage and track all prospecting and sales activities.
- Schedule and coordinate meetings between qualified leads and the sales team.
- Participate in team meetings and provide insights on market trends, competitive activities, and potential improvements in sales strategies.
- Continuously update and improve product knowledge to effectively communicate value propositions to potential customers.
Must Have
- Experience with lead generation and prospecting tools, such as LinkedIn Sales Navigator and ZoomInfo.
- Excellent verbal and written communication skills.
- Strong organizational and time management skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Self-motivated with a strong desire to achieve and exceed goals.
- Ability to adapt to changing business priorities and handle multiple tasks simultaneously.
Good to Have
- Prior experience in the telecommunications industry and software sector.
- Familiarity with MEDDIC
- Proficiency in Salesforce CRM and marketing automation tools such as HubSpot and MS Office Suite.