STC Modernizes Network Infrastructure with High-Performance AAA Platform 

How Saudi Arabia’s leading CSP Saudi Telecom Company deployed Alepo’s AAA Server to transform legacy DSL infrastructure, achieving 3x performance improvement and seamless service delivery. 

The Challenge: Legacy Network Limitations 

Saudi Telecom Company (STC), one of the Middle East’s largest telecommunications providers, faced critical limitations with their legacy DSL core infrastructure. The existing system couldn’t support the performance demands of a growing subscriber base or integrate effectively with next-generation network tools like PCRF and DPI systems. 

STC needed a solution that would deliver superior network performance while providing the flexibility to launch new services quickly—all without disrupting existing customer services during the transformation. 

The Vision: Future-Ready Network Performance

STC envisioned a modernized network infrastructure that would not only solve immediate performance bottlenecks but also provide a foundation for future growth. The goals included optimized integration with external systems, automated service provisioning, endless scalability, and the agility to bring new products to market faster. 

This wasn’t just about replacing legacy systems—it was about creating a platform for innovation and operational excellence. 

The Solution: High-Performance Network Access Control

STC partnered with Alepo to deploy a comprehensive Network Access Control solution featuring advanced AAA and policy management capabilities: 

• Performance-Driven  AAA Framework: Alepo’s carrier-grade AAA platform, optimized to reduce signaling noise and alleviate network load, dramatically increased STC’s network capacity and functionality. 
• Advanced Scripting Engine: The platform empowered STC to write custom business logic in-house, enabling instant launch of new products and services without sacrificing performance. 
• Integrated BSS/OSS Framework: Alepo’s Service Enabler included advanced tools for customer care, product catalogs, real-time reporting, and web self-care portals, streamlining daily operations. 
• Seamless Integration: High-performance provisioning APIs and an open integration framework connected seamlessly with dozens of external and legacy systems. 

Expert Implementation 

Alepo’s professional services team delivered comprehensive project management across multiple departments: 

• Solution Design: Custom architecture optimized for STC’s specific requirements 
• Complex Integration: Seamless connection with multiple external systems using open APIs 
• Zero-Downtime Migration: Complete data migration and cleanup without customer interruptions 
• Training Program: Extensive staff education for confident, independent system management 
• 24/7 Support: Ongoing remote support ensuring continued investment protection Training Program: Extensive staff education for confident, independent system management 

The Results

• 3x AAA Performance Increase: Network capacity tripled, providing substantial room for subscriber growth without additional infrastructure investments. 
• 10x Faster API Response: High-performance provisioning APIs eliminated lag from provisioning queues, dramatically reducing service fulfillment times. 
• Enhanced Service Agility: STC can now launch new products and services immediately, performing all testing and implementation independently using Alepo’s advanced scripting capabilities. 
• Operational Efficiency: The intuitive Service Enabler framework reduced OPEX and streamlined daily operations across customer care and service management functions. 
• Investment Protection: The scalable solution ensures low total cost of ownership as the network grows and business requirements evolve. 

The Impact

STC’s transformation demonstrates how modern Network Access Control solutions can revitalize legacy infrastructure while building foundations for future innovation. The combination of high-performance technology and expert implementation enables CSPs to achieve immediate operational improvements while ensuring long-term scalability. 

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“Out of all the vendors we evaluated, Alepo showed the greatest commitment and in-depth understanding of STC’s requirements,” said Turki Mohammed Al-Badri, Billing Section Manager at STC. “With Alepo’s comprehensive solution, STC has gained the speed, agility and flexibility to deliver new, innovative services faster and to meet our customers’ evolving needs.”