Central American ISP Achieves 1.3 Million Users with Public WiFi Innovation 

How a leading Central American ISP deployed Alepo’s WiFi Monetization platform to successfully launch government-mandated public WiFi services, reaching nationwide impact. 

The Challenge: Regulatory Opportunity  

A leading Central American ISP won a competitive government process to deploy public WiFi services as part of a national digital divide initiative. The project required meeting stringent regulatory requirements while launching within an accelerated timeline to improve connectivity across urban and rural areas.  

The operator needed a turnkey solution that could scale rapidly, support multiple access journeys, and provide comprehensive reporting capabilities to satisfy government compliance requirements. 

The Vision: Bridging the Digital Divide  

The ISP envisioned creating a comprehensive public WiFi ecosystem that would provide high-speed internet access while supporting innovative monetization models. The goal was to combine social impact with business sustainability through advanced service management capabilities.

The Solution: Cloud-Based WiFi Management Platform 

The ISP partnered with Alepo to deploy a complete WiFi Service Management solution: 

• Comprehensive WiFi SMP: Voucher management, affiliate management, captive portal, advertising module, and reporting capabilities providing flexible service creation and monetization options. 

• Survey-Based Access: Custom journey requiring first-time users to complete surveys for free access, with automatic recognition for repeat visitors creating valuable user insights. 

• Cloud Infrastructure: Amazon Web Services deployment reducing capital expenditure while ensuring seamless integration with access controllers and scalable performance. 

• Regulatory Compliance: Custom reporting and comprehensive analytics meeting all government requirements while providing business intelligence for service optimization. 

Outstanding Results 

The deployment achieved significant social and business impact: 

• 1.3 Million Users in Three Months: The free WiFi service made substantial impact in bridging the digital divide, particularly benefiting areas with limited broadband connectivity. 

• 5,000 Daily Unique Sign-ins: Advanced analytics showed consistent daily engagement with over 5,000 users completing surveys, demonstrating strong service adoption and valuable data collection. 

• Multiple Access Journeys: The platform successfully supported location-based vouchers, premium subscriber plans, repeat visitor recognition, and custom reporting while maintaining regulatory compliance. 

• Future-Ready Infrastructure: Cloud-based architecture provides foundation for additional services including premium plans and advanced monetization features as the network expands. 

The Impact

The ISP’s implementation demonstrates how modern WiFi monetization platforms can successfully address public policy objectives while creating sustainable business models. By choosing a flexible, cloud-based solution, the operator achieved both social impact and operational excellence while building capabilities for future growth.